Three Ways to Order

Call-in Orders:

• (616) 642-9050 ext. 1127
• 8:00am – 5:00pm
• Orders for parts placed by 3:00pm will usually be shipped the same day.
• Overnight orders get first priority.

FAX Orders:

• (616) 642-9106

E-Mail Orders:

• ewinslow@pmsi.cc

Please include the following information when ordering:

• Shipping Address
• Billing Address (if different)
• Method of Shipment (Overnight, Second Day, Ground)
• Preferred Courier (UPS, FedX, DHL)
• PURCHASE ORDER NUMBER - Mandatory ... no parts will be ordered without a P.O number.
• Phone Number

NOTE:

Return Policy

• All returns must be accompanied with an RMA # on the outside of the box.
• NO returns will be accepted without an RMA #.
• To obtain an RMA#, call (616) 642-9050 and ask for one of the Technical Support staff – you will need a part description and the reason for return.
• PURCHASE ORDER NUMBER – if this is not warranty work or a return for credit, we MUST have a P.O. number.

Customer Service and Support

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Poultry Management Systems, Inc.
6425 W. Grand River Ave.  |   Saranac, MI 48881
Phone: (616) 642-9050  |  Fax:(616) 642-9826
E-mail: website@pmsi.cc

Terms of Sales  |  Terms of Purchase  |  Limited Warranty